Released on: September 2, 2008, 3:29 am

Press Release Author: Chaitali

Industry: Computers

Press Release Summary: Being in the online technical support serving business for
the last 8 years Supportonclick has dealt with various customers and their numerous
computer problems and has felt the need of providing free “tutorials” to its
customers.

Press Release Body: Computers have become a house hold item in the urban areas of
any continent. Thus the need for tech assistance has grown rapidly in recent years.
Many companies have been created around the world, with the sole idea of tech
support. Though these companies can solve most computer problems, no service is free
of cost. But while dealing with various customers around the globe for the last 8
years, Supportonclick has seen that often the customer calls up for very minor
problems and even “silly” problems which can be solved on their own, only if they
get proper guidance. “Computer Users” can be of any age and from various professions
– a teacher, a student, a lawyer, a doctor, a secretary….and so on. Apart from IT
professionals, it is difficult for the other professionals to understand the
technical know how of computers.

With the aim of helping computer users with such tit-bit problems the company has
decided to provide a free service to make their customers confidant and comfortable
in handling the computers so that they can make the most of it. It is understood
that the solutions can be provided only for common computer problems. The company
Managing Director, Mr.M K Shah said “ Our customers could always get back to us to
troubleshoot their computer problems at any time. We are happy that now not only
will they have immediate access but also can take our help and information to sort
out small computer problems on their own, without paying us for the service”.

The company is sure that this value added service would enhance their customer
satisfaction and there by their customer relation. The company will be soon
launching this service and the service will be available to anyone who registers
to the company’s website. One of the chief spokes person of the company Mr.Sushmit
Basu said that the company is having around 30000 customers at the moment in US, UK,
Canada and Australia. The free service would definitely show an increase in the
sales of the company.


Web Site: http://www.supportonclick.com

Contact Details: Y-307 Oakwood Apartment,
750, Saratoga Avenue,
San Jose, California 95129
Phone (1) 212 79 64064
chaitali@supportonclick.com